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The Luxury stay, at their fingertips.

The guest-experience platform for hotels that never keep a guest waiting.

HotelPad welcome screen on a landscape tablet: room number, a personal welcome, stay dates, check-out time, breakfast hours and front desk.
  • Travellers

    73%

    are more likely to stay at a hotel that offers self-service technology.

  • Hotel executives

    54%

    say their top priority is technology that improves or removes the need for the front desk.

  • Hoteliers

    96%

    are already investing in contactless technology.

The problem

Luxury shouldn't mean waiting on hold.

  • 01Guests wait on hold for a towel.
  • 02Staff spend their shifts on the phone.
  • 03Printed menus can't sell anything.
Hotella tablet on a bedside table at night, showing the Amenities screen: swimming pool, spa, fitness centre, kids' club, salon and business centre.

The answer

One screen. The whole hotel.

  • No phone calls.
  • No printed menus.
  • No app downloads.

Outcomes

What changes when guests stop waiting.

  • More revenue

    More spend on dining, services and amenities.

  • Fewer calls

    Fewer routine calls to the front desk.

  • Happier guests

    More time for staff to actually host.

For your team

Every request reaches the right team.

One portal for the whole stay. Check guests in and see their tablet update live, then follow every request: who has it and when it is done.

Hotella admin portal: the Activate a room form, with room, guest name, check-in and check-out dates, check-out time, number of guests, app language and an internal note, beside a live preview of the guest's welcome screen on the room tablet.

Getting started

Start small.

  1. 01

    Set up

    We load your menus, amenities and local guide; you mount the tablets.

  2. 02

    Pilot

    Try it in a few rooms and track orders, calls and guest feedback.

  3. 03

    Roll out

    Extend to every room once the pilot numbers speak for themselves.

Tell us about your hotel.

Join the waitlist.

The Guest App is almost ready, as an app or straight in the browser. Leave your email and we'll let you know the day it launches.