These terms apply to your use of this website. By using it, you agree to them. They do not cover the Hotella products and services we provide to hotels, which are governed by a separate written agreement.
Who we are
This website is operated by Septem Systems Pvt Ltd ("Hotella", "we", "us"), with offices at 3rd Floor, Crown Complex, 31 Queens Road, Lahore, Pakistan, and 6001 W Parmer Lane Ste 370 #977, Austin, TX 78727, USA. You can contact us at hello@thehotella.com or +92-42-38347751.
Using this website
You may use this website to learn about our products and to contact us. You agree not to:
- use the website in a way that breaks the law or the rights of others;
- send false information through our forms, or submit someone else's details without their permission;
- try to gain unauthorised access to the website or the systems behind it, or interfere with how it works;
- copy, scrape or reuse the website's content in bulk, or use automated tools to send form submissions.
Information on this website
We work to keep the website accurate, but it is for general information only. Product features, screens and images show how our products work or are planned to work, and may change. Images may be illustrative, and screens may show sample content.
Statistics from third-party research are cited with their source. They describe the industry, not results achieved by Hotella.
Prices and quotes
Any price shown on this website, such as the starting price for HotelPad, is indicative and is not an offer. Your actual price depends on your property and is set out in a written quote. Nothing on this website creates a contract. A contract only exists once both parties sign a written agreement.
Products that are coming soon
Joining the waitlist for the Guest App or any other planned product does not commit you or us to anything. We cannot promise a launch date, or that a planned product or feature will launch in the form described.
Intellectual property
The website and its content, including the Hotella name and logo, text, designs, screens, images and videos, belong to us or our licensors and are protected by law. You may view and print pages for your own business use. You may not otherwise copy, change or reuse them without our written permission.
Links to other websites
This website links to other websites and services, such as the sources of research we cite. We do not control them and are not responsible for their content or how they handle your information.
No warranty
The website is provided "as is" and "as available". As far as the law allows, we make no promises that it will always be available, uninterrupted or error-free.
Our liability
As far as the law allows, we are not liable for any indirect or consequential loss, or for loss of profit, business or data, arising from your use of this website. Nothing in these terms limits liability that cannot be limited by law.
Privacy
How we handle personal information you give us is explained in our privacy policy.
Changes to these terms
We may update these terms from time to time. The date at the top shows when they last changed. By continuing to use the website after a change, you accept the updated terms.
Governing law
These terms are governed by the laws of Pakistan. Any dispute about them will be dealt with by the competent courts of Pakistan.
Contact
Questions about these terms: email hello@thehotella.com or call +92-42-38347751. You can also write to Septem Systems Pvt Ltd at either of our offices:
- 3rd Floor, Crown Complex, 31 Queens Road, Lahore, Pakistan
- 6001 W Parmer Lane Ste 370 #977, Austin, TX 78727, USA